The Herbert Köpper car dealership in Dorsten is the winner of the Used Car Award 2013. At the IAA in Frankfurt on Thursday, the trade journal "Gebrauchtwagen Praxis" presented the award for the eighth time together with its partners Dekra, Real Garant and Santander Consumer Bank.
Auto Köpper came out on top among 80 companies that took part in the Used Car Award 2013. The first-place winner sells exclusively "young stars" from Mercedes-Benz in its own dealership. The company scored points with its combination of sophisticated processes, effective marketing campaigns and a diverse range of vehicles in an appealing, customer-oriented ambience. In the last three years, the dealership has increased its used car sales by more than 30 percent.
"Auto Köpper is a special case: the company proves that the used car trade has long since left its second-class image behind," commented Silvia Lulei, editor-in-chief of "Gebrauchtwagen Praxis", on the decision.
Günther Schildenberger, Head of Used Car Sales Management at Daimler, personally congratulated the award winner: "The Köpper team is making the most of every opportunity to retain new customers at the dealership." The manufacturer is expecting its half-millionth "Young Star" customer this year.
Second place was awarded twice - to B&K in Hamburg and Widmann + Winterholler in Dachau. Both companies are BMW dealerships that are holding their own in a difficult competitive environment. They impressed with continuously rising sales figures and perfect process management.
Fourth place went to the Mercedes-Benz dealership Pappas & Werlin in Traunstein. The dealership is the first German branch of the Austrian Pappas Group. The dealership impresses with its Alpine-style building and high level of customer orientation, which has led to many drivers of other makes now owning a Mercedes.
In fifth place was the BMW dealership Müller in Leipzig. BMW sales manager Michael Jansen took the opportunity to congratulate his local partners: "A great result - three of the five best dealerships receiving awards today are BMW dealerships. They are all loyal partners who work with the BMW used car program 'Young Used Cars'."
The winners of the Used Car Award 2013:
1st place: Herbert Köpper GmbH, Dorsten
2nd place: B&K, Hamburg
2nd place: Widmann + Winterholler, Dachau
3rd place: -
4th place: Pappas & Werlin, Traunstein
5th place: Autohaus Müller. Leipzig
"Gebrauchtwagen Praxis" is the leading information service for the professional used car business. The topics covered by the monthly trade journal range from sales and purchasing, legal and tax aspects to preparation and service. www.gebrauchtwagenpraxis.de offers useful tools, a database with exclusive KBA data, geodata with in-depth selection down to municipal level, and in print prepared by segment. The parent company Vogel Business Media is one of the leading German specialist information providers with 100+ trade journals, 100+ web portals, 100+ business events as well as numerous mobile offerings and international activities. Its headquarters are in Würzburg. The company celebrated its 120th birthday in 2011.
